THAWING AND COOKING

Thaw it in the fridge, cook it that day

Leave the pack in the fridge overnight. Thawed on the bench, the outside warms long before the centre does, and that is how seafood loses its texture.

Pat it dry before it goes in the pan. Wet fish steams instead of browning.

STORAGE

Minus eighteen, cold room to cold room

Everything is blast frozen and held at minus eighteen. It travels in an insulated box with gel ice, so it arrives hard frozen.

Put it straight in the freezer when it lands. It keeps for up to six months.

SHOP BY CATEGORY

Four categories, eight products

Fish, crab and lobster, prawns and shellfish. Everything on the site is frozen and priced per pack.

PACKING

Weighed and labelled by hand

Every pack is weighed, labelled with the pack date and sealed before it goes in the box.

CHRISTCHURCH · NEW ZEALAND

We pack in Christchurch and courier anywhere in New Zealand. Orders placed before midday go out the same day.

COLD CHAIN

Four steps, all below zero

From our cold room to your freezer, nothing sits out on a bench.

06:20 · 01

LANDED

+4°C

into the cold room

08:00 · 02

CHILLED

0°C

held in ice water

11:30 · 03

FROZEN

-18°C

blast frozen

15:00 · 04

DISPATCH

-18°C

packed for the courier

PACKING RECORD

Every box is checked before it is sealed

Each order is counted, weighed and checked against the sheet. A copy goes in the box with the seafood.

Three lines are ticked. The fourth stays blank until that item is packed.

Packing record

COPY 1 OF 1
ORDER
AL-0412
PACKED
11 · 12
TEMP
-18°C
BOX
1 OF 1
ITEMCOUNTCHECK
COD STEAKS 1 pack
KING CRAB LEGS 1 pack
PRAWNS 1 pack
SPINY LOBSTER 1 pack —
CHECKED BYa. lewis 15:20

WHAT CUSTOMERS SAID

Notes that came back with the boxes

Consignee

58 Selwyn Street
Somerfield
Christchurch 8024

TRACKING AL-0412 +64 21 826 4057
  • Packed flat with gel ice
  • Arrived still hard frozen
  • Shell opened clean, the tail came out whole
  • King crab legs, steamed from frozen, seven minutes
  • Clean shells, no drip in the box
Lot N-02 · 11 · 12 · +4°C CHECKED 15:20

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